Refund policy

Refund & Returns

We want you to be satisfied with your order. If an item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with your order number and photos — use the Contact form on this site.

Eligible change-of-mind returns must be unused and in original packaging unless the item is defective. Return shipping for non-defective change-of-mind returns is the customer's responsibility unless required otherwise by law. You do not pay return shipping when we made a mistake.

Refunds are issued to the original payment method after we receive and inspect the return (typically 5–10 business days).

Exclusions: final-sale items clearly marked as such; opened hygiene-sensitive products where prohibited by health rules.